Thursday, November 12, 2009

3 Motherboards in less than 18 months

I bought my dell laptop in Oct, spent $1250 on it, and thaught I was getting a good machine. In August my laptop stopped accepting a charge.

I called Dell, and told them of the prolbem and they said they would send me a box and repair the prolbem. I waited for three days, and they called me and told me my computer was no longer under warentee.

It turns out that when i bought my laptop online, i bought it with the 1 year extended, but something happened and that order didnt go thorugh,so i had to re-order my pc over the phone, and the operator f---ed it up, and i didnt have the warenty anymore.

So after fighting with them for a month, they agreed to fix my system AFTER i paid for a one year warenty. So I pay they $72 (making my total cost over $1300) So they fix the prolbem, which was the motherboard was fried, and I was excited to get my PC back.

After 4 months, same f---ing prolbem. I call, they tell me that they only stand behind their work for 90 days. I bitch and moan, for almost (and I sh-t you not) almost a full day on the phone, they agree to fix it again...guess what? MOTHERBOARD!!!

And you know what? It has happened again, and they refuse to look at anyother reasons why the motherboard is alway failing.

3 Motherboards is less than 18 months. F---ing dell.

My next computer is a Mac