I Purchased a laptop computer 3.5 years ago from Dell Canada, since it was for business
I leased it through Dell Canada Finance. I told the thick accented salesman I wanted the $1 buyout at the end of the lease. All went well until I finished paying for it.
About 4 months went by and I finally got a paid in full receipt for the computer, 5 months later however, I got a notice that I owed $626 for the end of lease charge at fair market value.
I had paid about $2400 already on the computer. I don't know how a 4 year old computer is worth almost the same as a new one. I called and told them this must be a mistake because I had a $1 buyout and I had received a paid in full invoice already.
They informed me of 2 mistakes- first I had a "fair market value" lease and second The paid in full invoice was an error they made.
I was asked to pay the money or return the computer immediately. I sent them a nasty letter about their mistakes and stated thatI would not pay or return the computer.
They called me and told me that I could pay $200 instead of $626.
I informed them that I do not intend to pay for their mistakes and my lawyer says I have a very good case if we go to court for it. If anyone is stupid enough to lease a computer from Dell make sure you read all the fine print before signing.
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