I bought a Dell Inspiron Desktop 519 from Staples in June 09.
It broke down on Dec 27, 09. I have called (India) 5 times. They sent a technician to my house 8 days into the nightmare.The tech replaced the hard drive and memory.
Still getting the blue screen of death. A different tech showed up 6 days later. He replaced the hard drive and memory again, along with the motherboard.
None of that worked.
I fought with Dell for an hour this morning, and they agreed to send me a refurbished unit, because they don't make my model any more.
They said it would take 15 days to reach me. I told them I can't go another 15 days, and I had bought my last Dell computer ever.
Now I will be at least 30 days total without a computer.
Poor product. Even poorer service. They really suck.
-Bruce Lendrum
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