The newspaper says PC sales have dropped on the cliff, so I decide to upgrade when the prices are low. I am begging Dell to let me buy new PCs and they have me running in circles. I have never used my Dell charge account, I always pay in full upon receiving the PCs.
I run a 6 million dollar business. 100% of our 24 PCs, 3 servers and 8 printers are labeled Dell. I recently fired my GM. When I tried to use my Dell account to upgrade my PCs, I was told I couldn't because #1, I did not know my 19 digit account number and #2 my GM was the Custodian of my account and they would only deal with him. But I am the CEO, Dell says so what.
I was sent a form to make me the new Custodian, then it was rejected because I did not have my 19 digit account number.
Dell said they would not give me my account number until I was Custodian.
Dell said I could not be a Custodian until I could give them my account number.
So I asked Dell to simply close the account. Then Dell said no, because I wasn't the Custodian.
Today I told them I would not longer show them as an approved vendor for our business and I was advising them that I would no longer pay any outstanding balance because I was not the Custodian and refused to do business with them any longer.
But then I found the account number which is 6879 4502 0400 5802 560. It would be a shame if anyone tried to order Dell products on this account by using the name Jamie Armstrong and calling yourself the Custodian and GM of Bandit Bros Inc. But then when no one pays the bill, maybe then Dell will close my account.
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