Friday, August 30, 2013

HP Set to Take Over Dell, Inc.

In a move that has caught technology analysts by surprise, Hewlett-Packard, the world's leading PC manufacturer, is set to take over Dell Computers of Round Rock, Texas.   

Earlier this year, Dell announced a leveraged buyout by founder Michael Dell and Silver Lake Partners. Additional funding was set to be put in place by Microsoft. The deal was pending shareholder approval when HP stepped in to purchase 51% of Dell, Inc stock. The sale is rumoured to be worth $3.5 billion.   

HP was founded in a one-car garage in Palo Alto California in 1935 by William "Bill" Redington Hewlett and Dave Packard. The garage has since been dubbed the birthplace of Silicon Valley.

Friday, August 02, 2013

Send Us Your Dell Nightmares, Official Media Launch Date: September 16, 2013

Welcome to the new DellSucks.net.

Also, please check out our other precedent-setting, WIPO-sanctioned gripe site:  WalmartSucks.org

Wal-mart tried to have the freedom-of-expression site shut down, but failed.

The WIPO (World Intellectual Property Organization of the United Nations) panel sided with the owners of WalmartSucks.org.

Send us your Dell computer nightmares:
KennethJHarvey (at) Hotmail (dot) com

Thursday, August 01, 2013

Dell Screws Over Cancer Victim

.. and some of us can't afford to just drop another 200 - 600 on a monitor, y'know? ... Been dealing with the E228WFP .. no probs initially, I admit. Then I moved. Now, lock icon, screen adjust icons, and yeah, I've tried the work a-rounds posted all over the net. At best, I get a few hours, at worst a minute or two, And Dell's response ..... There is nothing wrong with this hardware, check your connections ... Update your drivers .. We'll have to take control of your computer and reformat ... all in thick accents that ... well ... maybe I'm a bit 'centric, but I am NOT gonna let somebody who can't even speak English take control of my computer, over an OBVIOUS hardware problem, and wipe years of work away. I mean, c'mon ... KNOWN problem, would cost 'em 50 bucks to replace the damn thing, think that would be worth it just for customer service and good will.  Arrogant pricks ... eh ... I have a fatal cancer, so you know, I'll just deal ... but Dell's slipshod quality control and smiling public face ... grrrr ... I'd not have bought from them at all, but they had forced an exclusive with my then employers - looked like a good deal, then.  Now I know better, too late.  Oh, yeah, they leverage companies for exclusives - knowing they'll make huge profits from that and leave the company AND the little guy hanging. Eh ... Corporate America ... y'all can have it.

Thursday, June 06, 2013

Dell Alienates Customers

I had some dead pixels on my laptop monitor in the spring of this year. The machine was under warranty and they sent a tech to replace the screen. The screen now doesn't light up at all and it is only about 6 months old. Dell refuses to do anything for me, as the warranty on the machine expired in July. You would think that any company that desires to retain a customer would at least try to give you a break on the repair, considering it is only a 6 month old screen and they installed it, but they just refused to help me in any way. I am now on my way out to look at new laptops, Sure don't plan on buying one from dell ever again, and I will share this story with everyone who will listen, which as an IT student I imagine I should be able to influence at least a few fellow students, and many friends. I hope Dell thinks it was worth it to alienate another customer.

Tuesday, May 28, 2013

Countless Hours on the Phone with DELL

I have replaced my Dell computer because I have sent it to Texas twice to repair it, and both times it was not fixed.  I spent countless hours on the phone with Dell, and they kept saying that it was not their computer causing the problem and that it was not a virus, either.  Well, I got so sick of them that I bought a Macbook Pro and have had NOTHING but good luck with it. 

I'm sick of Dell.....
I wish I could just take it back and get another Macbook Pro..

Wednesday, May 15, 2013

Dell's Warranty is Worthless

I had so much trouble trying to get Dell PC to work properly, I must have called India multiple times in the last few months... Finally it is crashing...

They have offered to replace my pc with a new one. The question is? Is it worth it… I have 3 dell computers and yes their warranty service is horrible. They transferred me to five different people… Basically they are ripping off people by selling a warranty that is worthless… so I went through their investor relations department and sent emails till I got a call back from someone here in the states… in Texas which is where their corporate Headquarters are… So my question has the website helped steer people away from Dell.. They have lots of corporate clients.?  And why do I want a replacement?  They claim they will give me a new system… Not a refurbished one… How can you tell??