Countless Hours on the Phone with DELL

I have replaced my Dell computer because I have sent it to Texas twice to repair it, and both times it was not fixed.  I spent countless hours on the phone with Dell, and they kept saying that it was not their computer causing the problem and that it was not a virus, either.  Well, I got so sick of them that I bought a Macbook Pro and have had NOTHING but good luck with it. 

I'm sick of Dell.....
I wish I could just take it back and get another Macbook Pro..

Dell's Warranty is Worthless

I had so much trouble trying to get Dell PC to work properly, I must have called India multiple times in the last few months... Finally it is crashing...

They have offered to replace my pc with a new one. The question is? Is it worth it… I have 3 dell computers and yes their warranty service is horrible. They transferred me to five different people… Basically they are ripping off people by selling a warranty that is worthless… so I went through their investor relations department and sent emails till I got a call back from someone here in the states… in Texas which is where their corporate Headquarters are… So my question has the website helped steer people away from Dell.. They have lots of corporate clients.?  And why do I want a replacement?  They claim they will give me a new system… Not a refurbished one… How can you tell??