Thursday, August 01, 2013
Dell Screws Over Cancer Victim
.. and some of us can't afford to just drop another 200 - 600 on a
monitor, y'know? ... Been dealing with the E228WFP .. no probs
initially, I admit. Then I moved. Now, lock icon, screen adjust icons,
and yeah, I've tried the work a-rounds posted all over the net. At best,
I get a few hours, at worst a minute or two, And Dell's response .....
There is nothing wrong with this hardware, check your connections ...
Update your drivers .. We'll have to take control of your computer and
reformat ... all in thick accents that ... well ... maybe I'm a bit
'centric, but I am NOT gonna let somebody who can't even speak English
take control of my computer, over an OBVIOUS hardware problem, and wipe
years of work away. I mean, c'mon ... KNOWN problem, would cost 'em 50
bucks to replace the damn thing, think that would be worth it just for
customer service and good will. Arrogant pricks ... eh ... I have a
fatal cancer, so you know, I'll just deal ... but Dell's slipshod
quality control and smiling public face ... grrrr ... I'd not have
bought from them at all, but they had forced an exclusive with my then
employers - looked like a good deal, then. Now I know better, too
late. Oh, yeah, they leverage companies for exclusives - knowing
they'll make huge profits from that and leave the company AND the little
guy hanging. Eh ... Corporate America ... y'all can have it.
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1 comment:
Thanks for sharing, I will bookmark and be back again
Dell Laptop Service center in Chennai
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