Thursday, August 01, 2013

Dell Screws Over Cancer Victim

.. and some of us can't afford to just drop another 200 - 600 on a monitor, y'know? ... Been dealing with the E228WFP .. no probs initially, I admit. Then I moved. Now, lock icon, screen adjust icons, and yeah, I've tried the work a-rounds posted all over the net. At best, I get a few hours, at worst a minute or two, And Dell's response ..... There is nothing wrong with this hardware, check your connections ... Update your drivers .. We'll have to take control of your computer and reformat ... all in thick accents that ... well ... maybe I'm a bit 'centric, but I am NOT gonna let somebody who can't even speak English take control of my computer, over an OBVIOUS hardware problem, and wipe years of work away. I mean, c'mon ... KNOWN problem, would cost 'em 50 bucks to replace the damn thing, think that would be worth it just for customer service and good will.  Arrogant pricks ... eh ... I have a fatal cancer, so you know, I'll just deal ... but Dell's slipshod quality control and smiling public face ... grrrr ... I'd not have bought from them at all, but they had forced an exclusive with my then employers - looked like a good deal, then.  Now I know better, too late.  Oh, yeah, they leverage companies for exclusives - knowing they'll make huge profits from that and leave the company AND the little guy hanging. Eh ... Corporate America ... y'all can have it.

1 comment:

Clark said...


Thanks for sharing, I will bookmark and be back again

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