I had a 3 year warranty on a XPS. It fried, so I claimed it and Dell sent out a POS 630i that was excrement right out of the box. Sent that RMA to Dell in Tenn., they received it but never sent another XPS back plus I had 6 months left on my extended warranty( I paid good $ for it) and it was gone from the dell warranty site They call it 'end of life' I call it a screw job.
After contacting Jae Yoo at the BBB in Round rock Texas and countless calls to useless button heads, Dell is staffed with the most arrogant, useless personnel- they are offensive and inept.
Best advice is build your own and drive Dell out of the USand back to India or whatever 3rd world dump they come from.
After contacting Jae Yoo at the BBB in Round rock Texas and countless calls to useless button heads, Dell is staffed with the most arrogant, useless personnel- they are offensive and inept.
Best advice is build your own and drive Dell out of the USand back to India or whatever 3rd world dump they come from.
tom in jacksonville
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